Please email us below if you would like to get in touch and click here for press enquiries. We’d love to hear from you.
- email: email@example.com
- tel: 44 (0)20 7737 9434
- tel: +44 (0)20 7501 8920
- fax: +44 (0)20 7738 4110
- email: firstname.lastname@example.org
Please note we do not accept sales calls or respond to marketing emails.
With any media queries please call or email the Communications Manager Jessica Turner.
- mobile (available also at out of office hours): +44 (0) 7789 936383
- email: email@example.com
- Jasmine O’Connor, CEO
- Chloe Cranston, Head of Thematic Advocacy Programmes
- Ryna Sherazi, Director of Fundraising and Communications
- Jessica Turner, Communications Manager
UK Head Office address
The Department Store Studios
19 Bellefields Road
London SW9 9UH
Feedback and complaints
We are accountable, so if you have any query about our fundraising or if you are unhappy with anything we’ve done, you can call us on 44 (0)20 7737 9434, email firstname.lastname@example.org or post a letter to the Director of Fundraising and Communications. Positive feedback also welcome!
What happens after I submit my feedback?
Your feedback will be logged and passed to the relevant department. If you have requested a response we will aim to acknowledge your feedback within three working days. Complaints will be passed to an appropriate member of staff, usually a manager. We aim to resolve complaints as quickly as possible, usually within 10 working days. Sometimes, we may need to investigate the circumstances surrounding your complaint to ensure we take appropriate action. We will contact you to explain this. When the investigation is complete we will contact you. Read our fundraising complaints policy in full.