Privacy and usage policy

This policy was last updated on 25th July 2024.

Anti-Slavery International (UK Registered Charity no: 1049160) is committed to its donors and remains dedicated to treating all donors and supporters with the highest level of care, consideration and respect. This Donor Promise has been produced to assure donors and prospective donors of the integrity and accountability of Anti-Slavery International and to ensure that all members of staff and Board members will strive to achieve the highest professional standards at all times.

1. What is a Privacy Notice?

The notice sets out why and how we collect, store and use the information gathered on our website and through our fundraising and campaigns work, and information on beneficiaries, volunteers and staff.

We are committed to excellence in supporter relationships and we work hard to meet our legal requirements to ensure that you are fully informed about how we use your data.

2. What personal data does Anti-Slavery collect from you?

Raising funds is critical to the work that we do to tackle modern slavery in the UK and overseas.
If you support us, for example, by making a single or regular donation, registering to fundraise, campaigning, subscribing to our news, or by signing up to an event, we will usually collect your name and contact details. Where it is appropriate we may ask for some other information such as date of birth, or your motivation for supporting us.

We may hold the following information you provide directly to us:

  • Your name and address
  • Your email, if you have told us
  • Your telephone number(s), if you have given them to us. Note: Anti-Slavery International will only email or call you if you have said that you would like to receive electronic communications from us in line with the Privacy and Electronic Communication Regulations. All emails we send you will give you the option to decline future emails
  • Your date of birth, if you have told us
  • Details of any donations you make (date, amount, payment method). We have a legal responsibility to keep track of these details
  • Gift Aid declaration: A note of whether you pay UK income tax, again if you have told us. This is used to enable us to claim the tax you have already paid on your donations from the Inland Revenue
  • Details of any direct debits
  • Details of any appeals, publications etc you receive and respond to and details of any contact we have with you
  • A note of whether you remember Anti-Slavery International in your Will, if you inform us
  • Method via which you donate or contact us
  • Method via which you learnt about Anti-Slavery e.g., advert in a specific newspaper
  • Respond to your questions and concerns
  • Update our website to better meet the needs of visitors and supporters
  • For internal administration and analysis
  • For other purposes disclosed to you at the time we collect your information.

If someone benefits from the work we do tackling slavery, in order to illustrate our impact and the impact of our partners, we may collect:

  • Name
  • Town or village
  • Personal stories and photos

We always ensure express consent to use this information in our communications and no real names are published to protect the identity of all of the people we exist to serve.

Job applicants

If you apply for a role at Anti-Slavery International, we may collect the following information:

  • Your name, address, and contact details, including email address and telephone number.
  • Details of your qualifications, skills, experience, and employment history.
  • Whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process.
  • Information about your entitlement to work in the UK.
  • Equal opportunities monitoring information, including information about your gender, age, ethnicity, sexual orientation, health, and religion or belief. We will only collect this sensitive information with your explicit consent, which can be withdrawn at any time. We keep this information separate from your application.

We initially rely on your consent to process your information as a job candidate. We are legally obliged to process information about your right to work in the UK and we will take a copy of your passport as evidence of your right to work if we interview you. We are legally obliged to make reasonable adjustments for you if you have a disability.

Your information will not be used for any purpose other than processing and managing your job application, and for internal reporting on our recruitment processes. Only people involved in the recruitment process for the role you apply for will have access to your personal data.

Personal information about unsuccessful candidates will be held for one year after the recruitment exercise has been completed and will then be destroyed.

If you are successful in your application, our use of your data will be set out in our policies for staff.

3. We may hold the following information from other sources:

As a fundraising organisation we may also undertake in-house research and from time to time engage a specialist, trusted partner such as Prospecting for Gold or Factary to gather publicly available information, for example from Companies House, the Electoral Register, ‘Rich Lists’ and property registers. This research helps us to understand more about our supporters and ensure that we are providing the most efficient and appropriate communications, and enables our fundraising to be more effective.

If you would prefer for publicly available data about you not to be used in this way, we will respect those wishes. To inform us, please email supporter@antislavery.org or call 0207 737 9434.

4. How is your personal data used?

We are committed to protecting your privacy. We will only use the information that we have about you in accordance with the General Data Protection Regulation (2018).

We hold information that is necessary for the administration of your donations and/or your direct debits. We may also wish to contact you by phone, SMS or email to update you on our work, special events, appeals or other activities related to Anti-Slavery International that may be of interest to you, and for these electronic communications, we will only contact you if you’ve expressly told us that you wish to hear from us in this way.

If you do not wish to receive further communications of a particular type or no longer wish Anti-Slavery International to contact you at all please tell us. We will always respect your wishes. Email supporter@antislavery.org or call 0207 737 9434.

We may process your personal data to support our fundraising efforts – this is based on our legitimate interests or where we are contacting you electronically with your consent to:

  • Process donations you give us, or support your fundraising for us, including Gift Aid
  • Suggest suitable amounts for one-off online donations based on analysis of publicly available data related to your location, browser type and device, and website activity and donations history. This information is only ever used anonymously and in ways that cannot identify any individual ask for financial support and non-financial support.
  • We may also share your information with our contractors working on our behalf to process donations and send communications (listed below):
  • Donorbox - provides online donation services.
  • Fundraise Up - provides online donation services.
  • The Access Group – provides online debit processing services.
  • Dotdigital – provides email and advocacy marketing services.
  • DoGooder – provides advocacy tools for contacting politicians.
  • NewMode – provides advocacy tools for contacting politicians.
  • Typeform – provides online surveys and quizzes.
  • Printing and postal marketing suppliers – providing services to support marketing and advertising campaigns.

Other data may be collected automatically when you visit our website, such as details of your visits to our site, which includes things like cookies and IP addresses (which tell us, for example, where people are logging on) but not limited to traffic data, location data, web logs and other communications data. In addition to personal information voluntarily provided by you, we also collect information about your visit to our website e.g., time and date of visit, pages viewed. This information is collected in aggregate form and is anonymous.

This data helps us to update our website to better meet the needs of visitors and supporters. The cookies collect information in a way that does not directly identify you. Please see the section on cookies below for more information.

You may also see our advertising online and on some social media sites if you have supported us before, or if your use of these channels suggests that you would find our campaigns relevant.

We use cookies to ensure that any investments we make in online advertising are as cost-effective as possible, by tracking how well individual adverts perform. These cookies are issued by third party service providers that we have assessed as secure. If you do not wish to see these adverts, you can manage the privacy settings on your social media accounts, including Facebook, Instagram, LinkedIn,  X (Twitter) and TikTok.

We may send a list of ‘hashed’ email addresses to online social media platforms for the purpose of creating a group of people with similar characteristics (such as a Facebook lookalike or custom audience), for the purpose of targeted advertising for our fundraising or campaigning activities

For targeted advertising, we may also upload ‘hashed’ files into social media platforms to use as an exclusion list for our ad campaigns, this helps us target new people, rather than targeting people who have already engaged with us. This is both cost effective and helps us grow the movement. ‘Hashing’ turns these email addresses into an unreadable code for the purposes of security and privacy during data transfer. The hashed data that we share with social media platforms is deleted after a short period of time and not used for any other purpose.

We may use social media platform advertising tools to build audiences matching particular characteristics to serve our advertising campaigns. For example, we might target people who have shown an interest in standing against modern slavery. This targeting is based on pages and/or posts people have previously engaged with on the platform. These tools allow us to inspire new people to engage with our work and help us spread awareness about the problem of modern slavery and how we can end it together.

As a membership organisation, we also have a governance obligation to invite our Associate Members, Ordinary Members and Life Members to our Annual General Meeting and inform you of the organisation’s plan each year. These members will always be given the option to not receive information about these activities.

We may carry out wealth screening ensure efficiency in our research, using our trusted third party partners such as Prospecting for Gold or Factary. You will always have the right to opt out of this processing. We may also carry out research using publicly available information to identify individuals who may have an affinity to our cause but with whom we are not already in touch. We also use publicly available sources to carry out due diligence on donors in line with the charity’s Gift Acceptance Policy and to meet money laundering regulations.

We only retain your personal data for as long as it is needed in accordance with our data retention policy.

5. Does Anti-Slavery share your data?

We take the privacy of our supporters extremely seriously and all personal information we collect is held securely and safely. Anti-Slavery International does NOT trade names with other organisations, ‘list swap’ or rent out our supporters’ list.

Anti-Slavery International will disclose this information to other organisations solely in connection with the administration and the processing of your donations, in particular online donations, payroll giving or direct debit donations. We do not store credit card details nor do we share customer details with any 3rd parties.

If you have donated, your name and contact details will be stored with our donation service providers, Donorbox, Fundraise Up or the Access Group. If you subscribed to our mailing list or engaged in an email campaign, your name and email address will be stored with our email marketing services provider, Dotdigital. Similarly, if you have signed a petition or written to your MP via our website, the details you provided may be stored by New/Mode and Do-Gooder, our advocacy platforms.

The only other outside bodies who might receive some information from us would be agents such as the mailing service who pack and send out our appeals, the Reporter magazine and the annual review. On occasion we may improve the quality and accuracy of the information you have provided such as your contact details by checking against external data lists. This helps us ensure our records are fully up-to-date and to avoid mis-directing communications. These agents have a legal responsibility to use our information only for the purpose for which we supply it. They will not use it to contact you on their own behalf or on behalf of other organisations. We may also carry out analysis of the personal information we collect about you and add publicly available information to create a profile of your interests, preferences and level of potential donations so we can contact you in the most appropriate way and with the most relevant information.

We may comply with requests where disclosure of personal information is required or permitted by law, for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing.

Please let us know in writing by post or by emailing supporter@antislavery.org, stating your full name and address, if you do not wish to be kept informed of Anti-Slavery International’s activities.

Online donations and payments

To make an online donation or payment by direct debit or payment card, you will be directed to a payment gateway. Payment gateways use security features and encryption to ensure your data remains safe.

We offer the use of Donorbox and Fundraise Up for online donations. Further information about the collection and use of the data will be provided on the relevant payment gateway for you.

6. Our legal basis for using your personal data

Anti-Slavery International uses three legal bases as outlined by the ICO to use personal data provided to us.

Consent – this is an indication that an individual expressly agrees to for their personal information (e.g. an email address) to be used in a specific way. It represents a positive choice by an individual to give clear and explicit permission.

Legitimate Interest – when we have a legitimate reason to process information, for example to administer a donation.

Contractual – where the processing of information is necessary for a contract we may have with an individual.

Here are some examples of how Anti-Slavery commits to remaining responsible with the information it is given:

Consent – we use this to email or phone you or to hold information about the story of a beneficiary.

Legitimate interest – we would use legitimate interest to send a newsletter to you as a regular giver to show the impact of your support, unless you have told us that you would prefer not to hear from us in this way.

Contractual – if you are a prospective staff member, a contractual arrangement would be made to ensure that your information is processed in accordance with the law, on appointment.

7. Can I find out what information you hold about me?

You may request a copy of any personal information that Anti-Slavery International has about you (for which we may charge a small administration fee) by contacting us at the address above. This is called a ‘Subject Access Request’.

Letting us know if things have changed

Should your personal details change, please help us to keep your information up to date. Additionally, should you wish for Anti-Slavery not to use your data in a particular way please contact us on supporter@antislavery.org or calling 0207 737 9434.

If you wish to, sign up to appropriate preference services (including the Telephone Preference Service (TPS) and Mailing Preference Service (MPS) or the Fundraising Preference Service (FPS).

8. How secure is the data you hold about me?

We take data security extremely seriously and we ensure that industry-standards and legal requirements are met and ensure regular adherence to these requirements through regular monitoring.

Access to information that Anti-Slavery holds is secure and protected. It is restricted to a small, fully trained team within the organisation.

The information we hold will not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures the same level of protection.

9. Notification of change of Privacy Notice

From time to time we will update this privacy notice. Should this happen, we will post a notice of the change on the website, and let you know that this has happened.

If you have any further questions, or if you would like to ensure the accuracy of any of the information you may have volunteered, please contact us on 020 7737 9434 or email: supporter@antislavery.org

10. Do we use Cookies?

What are cookies?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer browser from a website’s computer and is stored on your hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

Learn more about cookies and how to manage your browser’s cookie settings here.

Cookies on antislavery.org

Necessary Cookies

Some cookies are classified as “Necessary” because they enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; however, you may choose to disable them via your browser’s options.

Analytical Cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage. Anti-Slavery International uses Google Analytics for this purpose.

Marketing Cookies

We use marketing cookies to help us improve the relevancy of advertising campaigns you receive. Marketing cookies set on this website include Google Ads and Facebook Pixels.

We utilise Google Analytics Advertising Features, specifically Google Signals data collection. This allows analytics features to incorporate data, such as aggregated demographics and interests data from users who have activated Ads Personalisation and are signed in to their Google Accounts. First-party cookies, like the Google Analytics cookie, and third-party cookies, such as Google advertising cookies, work together to improve our website and the ads you are exposed to and make it more relevant to you.

We use Hotjar to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Opting out

If you wish to opt-out of non-essential cookies on our website, such as cookies which are used for Analytical or Marketing purposes, you can decline these using the CIVIC Cookie banner which pops up when you first visit, or click the “C” icon in the bottom right corner at any time.

Third party cookies and our social media and web advertising

You may also see our advertising online and on some social media sites if you have supported us before, or if your use of these channels suggests that you would find our campaigns relevant.

We use cookies to ensure that any investments we make in online marketing are as cost-effective as possible, by tracking how well individual adverts perform. These cookies are issued by third party service providers that we have assessed as secure.

If you do not wish to see these adverts, you can do so by managing the privacy settings on your social media accounts including Facebook, LinkedIn, Instagram and Twitter.

13. Want to know more about your information rights?

Anti-Slavery International is registered with the Information Commissioner for the United Kingdom. You can view our registration by searching for ‘Anti-Slavery International’.

Anti-Slavery International, The Foundry, 17 Oval Way, London, SE11 5RR

If you have any questions about this notice or how your data is handled, please write to:
The Data Protection Officer
Anti-Slavery International
The Foundry
17 Oval Way
London
SE11 5RR

Email: supporter@antislavery.org

14. Get in Touch

If you would like to discuss anything about the work of Anti-Slavery, including how we manage personal data provided to us by supporters please do email us on supporter@antislavery.org or call the fundraising and communications team on 0207 737 9434.

15. What can I do if I am not happy?

In the first instance, please talk to us directly so we can help resolve any problem or query. Our friendly Supporter Care team can help, or you can contact our data protection officer by emailing supporter@antislavery.org. You can also register with the fundraising preference service (FPS).

This service is run by the Fundraising Regulator and allows you to stop email, telephone, addressed post, and/or text messages from a selected charity or charities by using the online service or by calling 0300 303 3517. Once you have made a request through the FPS, we will ensure that your new preferences take effect within 28 days.

You can also contact the Fundraising Regulator directly to complain. You also have the right to contact the Information Commissioners Office (ICO) if you have any concerns about Data Protection using their help line 0303 123 1113 or through their website.

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